IT & Cyber Service Providers

Overview

For IT and cyber service providers, the ability to identify security gaps quickly, prioritise remediation and demonstrate measurable improvement is what separates a trusted partner from a commodity supplier. Whether you are onboarding a new client, conducting a periodic security review or responding to an incident, the challenge is the same - getting a fast, accurate picture of where the risks are and what needs to be fixed.

Westport Cyber gives IT and cyber service providers a multi-tenant assessment and remediation platform that works across your entire client base from a single operational surface. Connect to a client environment, identify the gaps, generate a prioritised remediation plan and build an evidence base that demonstrates progress - without switching between tools or rebuilding your process for every engagement.

Configuration Assessment & Gap Identification

Westport Cyber scans client environments including Microsoft 365, Azure and Google Workspace, identifying misconfigurations and security gaps benchmarked against recognised standards. Findings are scored and prioritised so you and your client know exactly where the exposure is and what to address first.

This gives IT and Cyber providers an immediate, repeatable assessment capability - structured enough to be consistent across clients, flexible enough to reflect each client's specific environment and risk appetite.

From Assessment to Remediation

Finding gaps is only useful if you know what to do about them. Westport Cyber generates clear, actionable remediation steps for every finding - giving your team and your clients a defined path from identification to resolution. Findings are tracked over time, so you can demonstrate that issues identified in an assessment have been addressed and that the security posture of the environment is genuinely improving.

For IT providers managing multiple clients, this creates a structured, repeatable service model - assessment, remediation guidance, progress tracking and evidence of improvement, delivered from a single platform across every client you support.

Policy Gap Analysis

Beyond technical configuration, Westport Cyber analyses client security policy documents using AI - identifying gaps, ambiguities and areas that fall short of framework or regulatory requirements, and generating specific improvement recommendations. For IT and cyber providers advising clients on their security programme, this adds a policy and governance layer to the technical assessment work without requiring specialist compliance expertise in-house.

Building an Evidence Base

As assessment and remediation work progresses, Westport Cyber builds a continuously updated evidence base - automatically mapping findings, remediation actions and policy records to compliance frameworks and cyber insurance requirements. For clients facing regulatory obligations under NIS2, UK NIS or NCSC CAF, or preparing for a cyber insurance renewal, this means the work your team does on their behalf generates compliance evidence as a natural by-product.

For IT and Cyber providers, this is a meaningful differentiator - the ability to hand a client not just a fixed environment, but a documented, evidenced record of what was found, what was done and what the posture looks like now.

Vendor & Supply Chain Risk

Client environments don't exist in isolation. Westport Cyber's vendor risk module extends the assessment beyond internal configuration to the third parties clients depend on - using structured assessments and automated open source intelligence including DNS health checks, data breach monitoring and other real-time signals to identify supply chain risk that technical scanning alone won't surface.